Select Customer Service Works
BC HYDRO
This UX project aimed to streamline the process of setting up and managing residential and commercial electrical services for British Columbian residents.
CONTENT ManagementReceiving, organizing and distributing media files gets complicated quickly. To alleviate these pain-points, I created tools to help lotteries do this in a clear and efficient manner.
MEDIA AUTOMATIONLotteries are looking for ways to streamline how they distribute media content to screens at retail. I designed portals that would allow lottery customers to orchestrate playlists that respond to external conditions like high jackpot values, time of day, sporting events and weather.